Welcome to **Maharaja Agrasen Dharamshala Vrindavan**. This website and our physical lodging facilities are managed by our foundational socio-religious public welfare trust. By exploring this domain or making a room reservation inquiry via our direct helpline at **+91 9569658520** or WhatsApp portals, you explicitly agree to comply with and be bound by the comprehensive rules, terms, and conditions outlined below. These regulations are engineered to preserve the sanctity of Vrindavan Dham and ensure total transparency.
1. Room Allocation & Verification Policies
All room options and stay configurations inside our Chaitanya Vihar premises are distributed strictly according to trust discretion guidelines:
- Identity Prerequisite: Every individual yatri must produce a valid physical government-issued identity card (Aadhar Card, Voter ID, or Passport) during check-in. Digital duplicates are subject to verification.
- Parivarik Allocation: To respect the foundational ethos of the Vaishya Samaj, rooms are primarily designated for families, married couples, corporate groups, and registered spiritual practitioners. Undocumented individuals or unverified profiles may be denied entry.
- Max Capacity Regulation: Guests must strictly adhere to the occupancy limit profiles specified during booking (e.g., maximum 2 adults for Standard AC rooms). Overcrowding common walking parameters is strictly forbidden.
2. Check-In, Check-Out & Tariff Structure
Our financial and logistical schedules operate under fixed windows to guarantee optimal sanitation protocols for incoming yatris:
- Standard Window: The official check-in time is set at 12:00 PM (Noon), and the checkout window terminates at 11:00 AM on the day of departure.
- Early Check-In: Physical arrivals before the designated window remain dependent on real-time room availability and are processed strictly under the supervisor's discretion.
- Trust Maintenance Tariffs: All listed pricing matrices represent non-profit maintenance donation rates required for property upkeep. These rates must be finalized at the booking terminal desk.
3. Strict Code of Conduct & Purity Prohibitions
To preserve the spiritual atmosphere of the Braj region and respect our traditional heritage, guests must strictly follow these rules:
- Absolute Sattvic Protocol: Bringing, cooking, or consuming non-vegetarian food variants, eggs, onion, or garlic elements past our primary perimeter lines is completely forbidden.
- Intoxication Ban: Possession or consumption of alcoholic drinks, tobacco variants, pipes, and cigarettes is strictly prohibited inside the complex. Violations will result in immediate removal by security.
- Peaceful Atmosphere: Playing loud multimedia systems or creating noise that disrupts the meditation, rest, or silence of fellow yatris is banned across all corridors.
- Pet Policy: No domestic pets or external animals are permitted inside the residential chambers to maintain strict health and hygiene benchmarks.
4. Cancellation, Modification & Refund Rules
Because Vrindavan receives a continuous flow of nationwide devotees, cancellations affect our allocation system heavily:
- Cancellations submitted at least 7 days before the expected check-in date will be processed according to trust refund frameworks.
- Cancellations inside the 7-day window or unexpected no-shows on festival dates (e.g., Janmashtami, Kartik month) are non-refundable, and the maintenance donation will be allocated to our community kitchen funds.
- Trust management reserves the right to cancel any room reservation instantly if guests supply deceptive profile metrics during registration.
5. Liability, Damage & Asset Protection
Pilgrims are expected to treat the property assets with respect:
- Any structural damage caused to room walls, air conditioning infrastructure, furniture panels, or bathroom utilities will be evaluated, and repair costs will be collected directly from the primary registered occupant.
- The dharamshala trust accepts zero responsibility for the loss, theft, or damage of personal gold ornaments, high-value electronics, or cash reserves left unattended inside the rooms. Please utilize the lock boxes safely.
6. Administrative Governance & Legal Jurisdiction
These terms are governed strictly by the state laws of Uttar Pradesh. Any legal claims, structural differences, or operational disputes concerning booking allocations fall exclusively under the local court jurisdiction of Mathura district.